Medchill.com will make every effort to ensure that your privacy is protected. This policy explains how we use the information we collect about you, how you can contact us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
1. The information we collect and how we may use it Upon placing an order, requesting a catalogue, or providing feedback using our web site we need to know your name and other information such as your postal address, e-mail address, telephone number and your credit card number and expiry date or bank account details and may require other additional information. This information is collected to allow us to process your request. All relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to any service we may provide. We may also use collated information and statistics for the purposes of monitoring web site usage in order to help us develop the web site and our service and may provide such collated information to third parties. These statistics will not include information that can be used to identify any individual.
3. Protecting your information The Internet is not a secure medium. We have put in place a number of security procedures as set out in this policy. We make use of digital server identities so that you can be sure that the website you access is ours. This is done using one of the internet Trusted Certification Authorities. When you access the secure pages of our site your browser will be provided with an electronic certificate confirming that you have accessed our site and all communications will encrypted. When you create an online order, request or feedback that is then passed on to the relevant destination using the same level of encryption, this includes credit card verification. Firewalls are used to block unauthorized traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorized personnel.
4. Sale of business If in the future we sell this business or integrated with another business your details may be disclosed to our advisers and any prospective purchasers advisers and will be passed on to the new owners of the business.
5. Updating your details If any of the information that you have provided to JustCatering changes, for example if you change your e-mail address, name or payment details, you simply log into your Account with your username and password. There, you can change any of your customer information.